FREQUENTLY ASKED QUESTIONS
WHEN CAN I STOP BY TO SEE THE EVENT SPACES?
You will have to set up an appointment with our event manager to see our event spaces.
HOW FAR IN ADVANCE CAN I BOOK MY EVENT?
Events can be booked up to 12 months in advance.
HOW DO I SECURE MY EVENT DATE?
To lock in your room, date, and time, a one-time room rate is paid up front, alongside a signed event contract — together, these secure your reservation and take the date/room off our calendar for everyone else. The room rate is separate from your food and beverage total and, once paid, is non-refundable and non-transferable. Your event is officially confirmed when we’ve received both your signed contract and your room rate payment.
WHAT ARE THE ROOM RATES FOR?
The room rate reserves your space exclusively for your event — it holds your date and gives you the room for your celebration, along with setup and breakdown time. It also covers the setup, cleaning, and coordination that go into preparing the space, and the use of our facilities and amenities throughout your event. As mentioned above, once paid, the room rate is non-refundable and non-transferable to other dates or rooms.
Contact us for curent room rates.
HOW LONG WILL MY EVENT BE?
All of our events are held for 3 hours. You may be able to add time to your event for additional fees.
CAN I DECORATE THE SPACE FOR MY EVENT?
Yes, however…
Be mindful of set-up & break-down times when planning decorations & stations.
All items & decorations being brought in by the event party and/or outside services must be removed by those parties. The restaurant will not be responsible for throwing away un-wanted decorations.
EVENT STATIONS & OUTSIDE EVENT SERVICES
Any stations involving outside food items (cakes or desserts) or party favors must be set up by either the event host, outside service or someone within the event hosts party.
Stations & Outside Services must be cleared by management in advance.
This includes but is not limited to: Dessert Displays, Party Favors, Floral Arrangements, Balloon Displays, Photo Booths, Step & Repeat, Entertainment, etc.
TABLE DECORATIONS
When decorating tables, consider leaving space for plates, tableware, glassware, family style food items & beverages.
ROOM DECORATIONS
All decorations must be easily removeable & may not be fastened to the walls, fixtures, or lights of the restaurant.
ABSOLUTELY NO GLITTER OR CONFETTI MAY BE USED TO DECORATE.
THIS ALSO INCLUDES ANY PARTICLE DECORATIONS THAT COULD BE SCATTERED THROUGHOUT THE RESTAURANT.
HOW LONG WILL I HAVE TO SET-UP & BREAK-DOWN DECORATIONS?
SET-UP TIME
Events will be allowed 1 ½ hours before the start time of the event to set up decorations & stations.
The restaurant staff cannot handle or set-up outside decorations or stations
BREAK-DOWN TIME
Events will be allowed 45 minutes from the finish time of the event to break-down stations, remove decorations & vacate the event space. All decorations brought in by the event party or outside vendors must be removed by the event party or outside vendors. The restaurant staff cannot handle or break-down outside decorations or stations.
A fee of $75 will be charged for each additional 15 minutes of break-down time.
WHAT IS THE 8% DEFAULT GRATUITY?
A default gratuity of 8% is added to your food & beverage total and is distributed entirely to the event staff who care for you and your guests. Because this is a genuine gratuity, you are welcome to adjust it — raising it to recognize exceptional service, or otherwise modifying it — at your discretion.
All gratuities for your event — the default 8% and any additional amount — are paid through your event manager and settled as part of your final bill, from which they are distributed to the team.
WHAT HAPPENS IF I CANCEL MY EVENT?
The room rate pre-payment is non-refundable and non-transferable, and is forfeited if an event is cancelled at any time after booking. To book a new date after a cancellation, a new contract and a new room rate payment are required.
Late-Cancellation Charges
Cancelled within 14 days of the event — an additional 50% of your anticipated food & beverage total.
Cancelled within 48 hours of the event — an additional 75% of your anticipated food & beverage total.
The Restaurant reserves the right to cancel any event, under any circumstance, on its own terms.
CAN I BRING IN ENTERTAINMENT OR A DJ?
All forms of entertainment must be discussed in detail with management at the time of booking.
A determination will be made if the type of service you would like to bring into the establishment is acceptable or not.
All outside services must provide their own equipment. Any/All employees of outside services that are attending for the full duration of the event will be included in the final head count of the event.
All services & entertainers will be responsible for their own set-up & clean-up. They must leave the event space as it was upon arrival. Any additional cleanup incurred by the restaurant staff will be charged under our Damages & Additional Cleanup policy.
ALL OUTSIDE SERVICES & ENTERTAINMENT MUST BE CLEARED BY MANAGEMENT NO LESS THAN 2 WEEKS PRIOR TO THE EVENT DATE. ALL VENDORS & ENTERTAINERS MUST PROVIDE DOCUMENTATION / PROOF OF INSURANCE IN ORDER TO PERFORM SERVICES.